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	<title>Experience Planner &#187; rants</title>
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	<description>on the art &#38; science of experience planning</description>
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		<title>Cuil could be cool, but for now it is lukewarm</title>
		<link>http://www.experience-planner.com/2008/07/28/cuil-could-be-cool-but-for-now-its-lukewarm/</link>
		<comments>http://www.experience-planner.com/2008/07/28/cuil-could-be-cool-but-for-now-its-lukewarm/#comments</comments>
		<pubDate>Tue, 29 Jul 2008 04:32:31 +0000</pubDate>
		<dc:creator>Cris</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[rants]]></category>

		<guid isPermaLink="false">http://www.experience-planner.com/?p=46</guid>
		<description><![CDATA[My inbox was all a buzz today about the new Cuil search engine that launched, masterminded by ex-Google engineers, that, according to reports, boasts a search index that&#8217;s three times higher than Google&#8217;s. So I spent a little time checking it out.
You can tell right away Cuil looks much prettier than Google. But when you [...]]]></description>
			<content:encoded><![CDATA[<p>My inbox was all a buzz today about the new Cuil search engine that launched, masterminded by ex-Google engineers, that, according to reports, boasts a search index that&#8217;s three times higher than Google&#8217;s. So I spent a little time checking it out.</p>
<p>You can tell right away Cuil looks much prettier than Google. But when you look past the pretty dressing, what do you get?</p>
<p>I was underwhelmed as I looked more closely at my search results. While I see the potential, the design does not lead your eye around the page to understand the hierarchy of the search results. And I missed Google&#8217;s &#8220;Did you mean &#8230; &#8221; feature when I misspelled common search terms on Cuil. And there isn&#8217;t an &#8220;Advanced Search&#8221; feature to be found.</p>
<p>And while Cuil is promoting the quanity of pages they index, they are falling below Google on quality. The search results for some of the brand names I searched on appeared to be relevant, but as I went on to search lesser known terms, I got irrelevant results.</p>
<p>I do really like Cuil&#8217;s Explore by Category section to suggest related searches, and the tabs at the top do help narrow your search. These are great features that are easy to use.</p>
<p>As Google said themselves, it&#8217;s great to see more competition come into the search space. And I do like that Cuil is more concerned about user privacy. I&#8217;m looking forward to the competition pushing the industry to keep getting better.</p>
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		<title>How to hide navigation&#8230;</title>
		<link>http://www.experience-planner.com/2008/07/16/how-to-hide-navigation/</link>
		<comments>http://www.experience-planner.com/2008/07/16/how-to-hide-navigation/#comments</comments>
		<pubDate>Wed, 16 Jul 2008 16:11:26 +0000</pubDate>
		<dc:creator>Julie</dc:creator>
				<category><![CDATA[rants]]></category>
		<category><![CDATA[Navigation]]></category>
		<category><![CDATA[triaminic]]></category>
		<category><![CDATA[user interface]]></category>

		<guid isPermaLink="false">http://www.experience-planner.com/?p=41</guid>
		<description><![CDATA[&#8230;so users bounce off your site like water off a duck&#8217;s back.
Recently, I discovered an interesting approach to navigation: www.triaminic.com
How quickly can you find the navigation? Time yourself and let us know how you did!
]]></description>
			<content:encoded><![CDATA[<p>&#8230;so users bounce off your site like water off a duck&#8217;s back.</p>
<p>Recently, I discovered an interesting approach to navigation: <a href="http://www.triaminic.com">www.triaminic.com</a></p>
<p>How quickly can you find the navigation? Time yourself and let us know how you did!</p>
]]></content:encoded>
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		<title>Don&#8217;t leave out users on dial-up!</title>
		<link>http://www.experience-planner.com/2008/07/07/dont-leave-out-users-on-dial-up/</link>
		<comments>http://www.experience-planner.com/2008/07/07/dont-leave-out-users-on-dial-up/#comments</comments>
		<pubDate>Tue, 08 Jul 2008 04:03:11 +0000</pubDate>
		<dc:creator>Cris</dc:creator>
				<category><![CDATA[best practices]]></category>
		<category><![CDATA[rants]]></category>

		<guid isPermaLink="false">http://www.experience-planner.com/?p=35</guid>
		<description><![CDATA[As professionals in the digital industry, we&#8217;ve been on high-speed Internet connections for quite a while, at both home and work. So I found value in a recent CNN article that reminded me there still is significant opportunity for growth. According to a recent Pew Internet and American Life Project, 55% of Americans have broadband, and 10% have dialup at home. The [...]]]></description>
			<content:encoded><![CDATA[<p>As professionals in the digital industry, we&#8217;ve been on high-speed Internet connections for quite a while, at both home and work. So I found value in a <a href="http://www.cnn.com/2008/TECH/ptech/07/02/broadband.study.ap/index.html" target="_blank">recent CNN article </a>that reminded me there still is significant opportunity for growth. According to a recent Pew Internet and American Life Project, 55% of Americans have broadband, and 10% have dialup at home. The 35% of Americans who still don&#8217;t have access to the internet from home are primarily those with lower incomes and the elderly. </p>
<p>Since it&#8217;s my job to create the best digitial experiences for users who are already online, unfortunately I&#8217;ll need to figure out how I can help those who don&#8217;t have internet access another day. My immediate concern is ensuring we design and develop sites that those still on dial-up can use.</p>
<p><strong>Small Percentage, Mighty Number</strong></p>
<p>A colleague of mine made a valuable point that when you only look at the people online, 95.7% have broadband and only 4.3% have dial-up, according to a recent MAGNA Global study. But that 4.3% on dial-up still represents 3.2 million Americans. The MAGNA study forecasts that the number on dial-up will continue to fall during the next few years, but according to the Pew study that won&#8217;t happen until prices for broadband become more reasonable for lower-income Americans.</p>
<p>In the meantime, 3.2 million Americans is a small percentage, but a mighty number. Let&#8217;s not forget about them as we plan our digital experiences. While sites can be optimized for high-speed connections, dial-up users should still be able to access key pages and functionality without the page hanging up or taking an unreasonable amount of time to deliver. What if it&#8217;s a checkout page for an e-commerce site? That&#8217;s too many customers to ignore. Plus an increasing percentage of users are accessing the same sites from their mobile phones, with even slower connections.</p>
<p><strong>Your Site&#8217;s Dial-up Percentage</strong></p>
<p>Of course, your site analytics are the tell-tale factor to determine how many of your site users have broadband vs. dial-up. A site like Wired.com probably won&#8217;t optimize for dial-up users as Knitting World would.</p>
<p>And that&#8217;s just the U.S. As another colleague of mine pointed out, if your site has global reach, it&#8217;s important to look at the broadband vs. dial-up adoption rate in your target countries. Chances are that will bring your broadband percentage down too.</p>
<p><strong>Championing All Connections</strong></p>
<p>I look forward to the day when everyone is on broadband connections from their homes, and I can access the internet while I&#8217;m on a plane or riding in a car. And the day when page load times aren&#8217;t much of a factor. But until then, I want to be a champion for all users, big connection or small.</p>
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		<title>Death of an iPod</title>
		<link>http://www.experience-planner.com/2008/04/19/death-of-an-ipod/</link>
		<comments>http://www.experience-planner.com/2008/04/19/death-of-an-ipod/#comments</comments>
		<pubDate>Sat, 19 Apr 2008 17:00:05 +0000</pubDate>
		<dc:creator>Michelle</dc:creator>
				<category><![CDATA[rants]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[functionality]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[iPod Touch]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[playlist]]></category>
		<category><![CDATA[pretentious Blade Runner reference]]></category>
		<category><![CDATA[sad]]></category>
		<category><![CDATA[sexy]]></category>

		<guid isPermaLink="false">http://www.experience-planner.com/?p=23</guid>
		<description><![CDATA[My iPod is dying.
It&#8217;s at that sad point where I can only use it when it is hooked up to my computer or external power source. It freezes often. It drives my computer absolutely up the wall. They&#8217;re, as the nerds like to say, not compatible anymore.
I&#8217;m pretty down about it.
It&#8217;s a color screen iPod&#8211;when [...]]]></description>
			<content:encoded><![CDATA[<p>My iPod is dying.</p>
<p>It&#8217;s at that sad point where I can only use it when it is hooked up to my computer or external power source. It freezes often. It drives my computer absolutely up the wall. They&#8217;re, as the nerds like to say, not compatible anymore.</p>
<p>I&#8217;m pretty down about it.</p>
<p>It&#8217;s a color screen iPod&#8211;when it came out 2 or 3 years ago, it was called photo iPod and was quickly overshadowed by its svelte, sexy sib, the video iPod. I got it for my birthday. Like a lot of the best things that I have, I wanted it for years before someone got sick of hearing me ramble on about it for the 1,537th time and gave it to me as a gift.</p>
<p>Of course, little did they realize that while they had alleviated their annoyance factor, everyone around me (especially my coworkers) had to listen to my holy-crap-you-don&#8217;t-have-an-iPod-go-out-and-buy-one-this-thing-<br />
changed-my-life-they-do-free-engraving-you-can-have-poo-and-farts-<br />
and-stuff-engraved-on-your-iPod rant (soon to be followed by a loud proclamation that the iTrip wasn&#8217;t a perfect solution, but a pretty good value).</p>
<p>So, for real, the iPod altered my perception of music. I always loved mixed tapes and I&#8217;m a person who likes to listen to music by emotion state, so the ability to make a playlist on iTunes and on the go with my iPod &#8212; well, let&#8217;s just say that I am like freaking Grandmaster Flash. Only with no cutting and no scratching. And probably a little depressing. Whatevs, I love the ability to put together a playlist worthy of concept album status (in my own mind).</p>
<p>So, I&#8217;m bummed, b/c I&#8217;ll miss Little Guy and his constant presence in my life. And I&#8217;m super unhappy with Steve Jobs for his Tyrell-like move. 2 or 3 years old and already biting the dust.</p>
<p>And yes, I could get the battery replaced.</p>
<p>But have you seen the 32 GB iPod Touch?!</p>
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